Shipping Policy

We offer FREE international shipping as standard and Paid expedited express delivery option for a fee of 49.99 USD. (Please note that this policy only applies to items purchased from airwheelshop.com)

Methods & Delivery Time

We offer FREE international shipping as standard shipping. Here below is a list of shipping times for major countries:

Standard & Expedited Shipping:

WD: working days
 Location 
Flat Rate
Cost
Tax/ VAT
United States
3-7 Business days
Free
No Tax/No VAT
Canada
3-7 Business days
Free
No Tax/No VAT
Australia
3-7 Business days
Free
No Tax/No VAT
New Zealand
3-7 Business days
Free
No Tax/No VAT
United Kindom
3-7 Business days
Free
No Tax/No VAT
Ireland
3-7 Business days
Free
No Tax/No VAT
Germany
3-7 Business days
Free
No Tax/No VAT
France
3-7 Business days
Free
No Tax/No VAT
China
2-14 Business days
Free
No Tax/No VAT
Hong Kong
2-14 Business days
Free
No Tax/No VAT
Taiwan
2-14 Business days
Free
No Tax/No VAT
Japan
3-7 Business days
Free
No Tax/No VAT
Other EU countries
3-7 Business days
Free
No Tax/No VAT
Middle East countries
3-7 Business days
Free
No Tax/No VAT
Rest of the world
3-7 Business days
Free
No Tax/No VAT

Note: They are estimated according to the delivery time of historical orders. 

Processing Time

  • Before the shipping, please allow us 1-2 business days for processing your order, the timing depends on the actual situation
  • Public Holidays/ Weekends excluded
  • Processing time may be delayed if your shipping address is questionable and your order is flagged as a risk (we use this additional time to help ensure the security of your credit information). We may require proof of identification for the billing information received.

        Shipping Details

        • You will receive the first email notification of the shipping details once the parcel has been shipped.
        • The tracking number will be sent out to your email 1-2 business days after you received the first notification email.

          Tracking

          • We recommend that you register an account on our website to keep track of your order.
          • Parcel Tracking: Track Your Order It may delay 1 - 3 days to sync the tracking information before uploading to the internet.

              Friendly Reminder

              • If you do not live in a secure location please be wise about the shipping method you chose as standard mail couriers will not require a signature and packages will be left and any "secure" location deems fit to the mail carrier.
              • We are not responsible for the incorrect address filled in by the customer. Please note that the address could not be modified if the item has already shipped.
              • A restocking fee will be charged if you do not claim your item and it is returned. The charge will be 10% of the total charge per item.

                If you have any questions, please CONTACT US.

                Company Information

                • Company: MAYLERESCAPE LIMITED
                • Address: UNIT# 2052 275 NEW NORTH ROAD LONDON UNITED KINGDOM N1 7AA
                • Email: support@airwheelshop.com
                • Phone: +1 (773) 986-5290